CustomEmblems.com
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General Info
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1-888-207-2090
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General Information


Free Dies*
There are no die charges unless otherwise specified in the catalog. PVC and some die cast products require die charges. Call for a quotation. Dies do not convey. Less than minimum or specialty items may require an extra fee.

Cutout Charges:
Emblems that require interior holes or piercings will be subject to a $20 charge per cutout.

Standard Backings:
Emblem price includes a military clutch or charm/medal loop.

Minimum Orders:
Minimum order is 250 pieces per die unless noted below in catalog or below Iron Soft minimum order is 500 pieces. Photo on brass minimum order is 300 pieces. Patch minimum order is 100 pieces. Coin minimum is 300 pieces. *Less than minimum call for quotation.

Colors:
Prices include up to FIVE enameled colors unless noted below. Iron soft includes up to four colors. Patches include up to nine colors.

Packaging:
All items are individually poly-bagged. A large assortment of optional packaging is available including boxes, velour bags, and cards for an additional charge.

Plating:
Available platings include: 24kt gold, silver, bronze, or black nickel. Black nickel is an extra charge of $0.10 per piece.

Artwork:
Camera ready preferred. PMS color matching available on soft enamels, semi-cloisonne or screen prints free of charge. We do not guarantee the return of artwork.
Artwork formats accepted: ai (CS2), eps (CS2), cdr (12), pdf, psd (CS2), gif, bmp, jpg. PC and Mac acceptable (PC preferred).
All fonts must be converted to outlines before submitting to Emblematics.
Artwork may be submitted via email or diskette. Acceptable diskettes include: cd-r, zip (PC 100mb), or floppy.

Preproduction Samples:
Preproduction samples are available with a $75.00 deposit and 2-4 week delivery. Upon approval of sample, $75.00 is applied to order and an additional 4 weeks is required to complete production. Large sizes or cast items may require a larger deposit.

Production Time:
Normal production time is 4-5 weeks. Some items require longer production time, such as sculptured figures. This will be noted on your confirming sales order. Photo imprint on brass can be completed in 3 weeks only if camera ready artwork is supplied. Rush orders: Please contact factory as additional charges may apply.

Ordering:
All orders are confirmed in writing to you with your customer number and order number. Please refer to this order number when inquiring. When reordering, please refer to prior purchase order and give the correct style number if available. Orders submitted via telephone are not valid and must be followed by a written purchase order. VISA, MasterCard or American Express cards are accepted.

Shipping:
All orders are shipped via UPS or FedEx unless otherwise arranged, F.O.B. California. We cannot be held accountable for carrier delays. If shipping via USPS a $15 additional charge will be applied. A $6.50 handling charge per box is applied to every order shipped.

Terms:
Net 30 days on approved credit. All first time customers must prepay. Some orders may require a 50% deposit before production.

Copyright Items:
All copyright items require permission from copyright holder before production of order can begin. We do not assume any liability for trademark or copyright infringements.

Quotations:
All quoted prices are subject to change after quotation, based on artwork requirements. Quotes are valid for 6 months or until end of year.

Additional catalogs and random samples are available upon request.

All prices subject to change without notice.

Cancellations & Corrections:
Any cancellation of an order in progress will be subject to all costs incurred to that date. Any change must be in writing. If artwork has been created by our art department before the cancellation, a $40 charge will be incurred.

Returns:
Goods should be inspected upon receipt. Any claims or discrepancies must be made within 10 days of receipt of merchandise. Merchandise must be returned for credit.

Usage by children:
Customemblems.com does not solicit the use of the Customemblems.com Internet Web site(s) or purchase of products offered on the Customemblems.com Internet Web site(s) by minors. However, Customemblems.com cannot prevent such use or purchase and cannot prevent minors from visiting the Customemblems.com Internet Web site(s). Parents, guardians and those responsible for supervising minors are solely responsible for determining what materials, products and services are suitable for such children to view and/or purchase. Customemblems.com requires that use of the Customemblems.com Internet Web site(s) be made either by: (a) individuals 18 years old or older; or (b) individuals under 18 years of age under the direct supervision of a parent, guardian or other responsible individual with such parent, guardian or other responsible individual's verifiable permission for such use, including the collection by Customemblems.com of certain information in accordance with this Legal Statement. In addition, Customemblems.com requires that any purchase from the Customemblems.com Internet Web site(s) be by: (a) individuals of legal age; or (b) by minors under the direct supervision of a parent, guardian or other responsible individual with such parent, guardian or other responsible individual's verifiable permission for such purchase. EACH TIME YOU USE THE Customemblems.com INTERNET WEB SITE(S) OR PURCHASE A PRODUCT OR SERVICE FROM THE Customemblems.com INTERNET WEB SITE(S), YOU ARE REPRESENTING THAT YOU ARE EITHER: (A) 18 YEARS OF AGE OR OLDER; OR (B) A MINOR WHO IS USING THE Customemblems.com INTERNET WEB SITE(S) AND PURCHASING SUCH PRODUCT OR SERVICE UNDER THE SUPERVISION, AND WITH THE VERIFIABLE PERMISSION OF, A PARENT, GUARDIAN OR OTHER RESPONSIBLE INDIVIDUAL FOR SUCH PURCHASE AND FOR THE COLLECTION OF CERTAIN INFORMATION IN ACCORDANCE WITH THIS LEGAL STATEMENT.